Chronically Ill Patients Stay Out of Hospital with New Program

May 6, 2016
ST. LOUIS - With 10 years of telemedicine experience in intensive care and doctor's office consults, Mercy Virtual is taking those learnings home. A new program focuses on the sickest 5 percent of chronically ill patients, those who in and out of the hospital frequently, and those who spend the most money on health care.
The objective of the new Mercy Virtual program is to keep patients out of the hospital, out of the doctor's office and at healthy at home.
"Many times we know when something's happening with our patients before they recognize there's an issue," said Dr. Gavin Helton, medical director of Mercy Virtual Ambulatory. "We can adjust medications and save an expensive hospitalization."
Going forward, the virtual program is expected to double in size every few months. To learn more and hear from a patient, watch the KSDK story.


Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company, serves millions annually. Mercy includes 44 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas. 

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