Whether it’s a life-threatening emergency or a routine checkup, Fort Smith area patients say they get the highest quality care at Mercy.
That vote of confidence has earned Mercy Hospital Fort Smith the 2016/2017 Consumer Choice Award. It’s the 13th year in a row the hospital has received the honor.
“It’s gratifying to be recognized by those we are called to serve, our patients, and this award is a reflection of our compassionate and dedicated physicians and co-workers,” said Ryan Gehrig, president of Mercy Hospital Fort Smith. “We are incredibly proud and humbled by this recognition.”
Researchers from NRC Health use the nation’s largest online consumer survey on health care to find out which local hospital patients like best. Specific questions center around overall quality, image and reputation, and quality of doctors and nurses.
National Research surveys more than 300,000 households in the contiguous 48 states and the District of Columbia. This year marks the 21st anniversary of the Consumer Choice Award.
“For each of the past 21 years, winning hospitals have provided outstanding experiences that have transcended their four walls to build consumer preference, trust, and loyalty in their markets,” said Brian Wynne, Market Insights general manager at NRC Health. “We are honored to congratulate this year’s winners on a job well done.”