Mercy’s Supply Chain Innovation Recognized in Global Ranking

December 4, 2017

Mercy, with its supply chain organization, ROi, has been ranked by Gartner, Inc. as a Top 10 global supply chain in health care. Mercy, which landed at No. 6 on the 2017 Gartner list, is the only provider to earn a Top 10 spot for 9 consecutive years. The Gartner ranking recognizes companies across the health care value chain that demonstrate leadership in improving human life at sustainable costs.

In its report, Gartner cited the following:

“A 15 Top performance in the Watson Health ranking along with solid bond, peer and analyst voting keeps Mercy high on our list and the third-highest-ranking health system … Mercy has been working diligently for several years on bringing its operational know how beyond the walls of its own IDN through its supply chain services arm, ROi. 2017 can best be categorized as a break-through year on that front as it  … acquired Orlando Health's regional group purchasing organization, Healthcare Purchasing Alliance.

Mercy is strong on clinical alignment and analytics through the development of the Unified Analytics Platform (UAP) and has been generous in sharing its knowledge. Logistically, Mercy has served its acute care facilities utilizing the capabilities of its own consolidated services center (CSC), and this year branched into enhanced service from its CSC to non-acute locations, reporting 30% savings from operational and standardization efficiencies.”

roi-facility-in-republic-mo Mercy’s supply chain organization, ROi, recently completed construction of a 100,000-square-foot facility in Republic, Mo. The new facility will be home to ROi’s Custom Pack Solutions (CPS), which assembles and distributes custom surgical procedure packs – packs that contain all of the medical supplies needed to perform a range of surgical procedures -- for Mercy and other health care systems in the U.S.

ROi believes in the power of provider collaboration to transform health care. A recognized leader in supply chain management, ROi serves health care organizations across the United States that share a passion for supply chain excellence. As a provider-owned Accountable Supply Chain Organization, ROi provides a range of cost management and supply chain services, focusing on all aspects of supply chain from planning through fulfillment and consumption to ensure the highest quality of care is delivered in the most cost effective manner. ROi is the only provider to be ranked by Gartner as a top 10 health care supply chain for eight consecutive years.

Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company, serves millions annually. Mercy includes 44 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas.