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Quick Facts:
Fort Smith,
Northwest AR
Mercy Arkansas hospitals and services received 16 awards from the Arkansas Department of Health (ADH) for outstanding performance in stroke patient care during July 2024 through June 2025. The most recent awards from ADH recognize 48 hospitals, 38 ambulance services, three regional teams and three individuals.
Awards are based on key performance measures from the Arkansas Stroke Registry, including defect-free stroke care, stroke band documentation, and door-to-CT times, as well as EMS pre-notification practices that improve patient outcomes statewide.
“Arkansas’s health care professionals continue to demonstrate exceptional dedication to improving stroke care,” said Bala Simon, MD, DrPH, deputy chief medical officer and state chronic disease director at the Arkansas Department of Health. “Their teamwork, commitment to quality and focus on timely, evidence-based care are helping save lives and strengthen outcomes for patients across the state.”
The three award classes are based on the level of adherence including:
• Diamond: 95%+
• Ruby: 90%-94.99%
• Pearl: 85%-89.99%
Mercy locations that have been recognized are:
• Mercy Fort Smith, Diamond Award for stroke band documentation; Pearl Award for defect-free care.
• Mercy Northwest Arkansas, Ruby Award for defect-free care; Pearl Award for door-to-CT times.
• Mercy Emergency Department - Springdale, Diamond Award for defect-free care; Ruby Award for door-to-CT times.
• Mercy Hospital Booneville, Diamond Award for door-to-CT times; Diamond Award for stroke-band documentation.
• Mercy Emergency Department – Bella Vista, Pearl Award for stroke-band documentation; Ruby Award for defect-free care; Ruby Award for door-to-CT times.
• Mercy Hospital Ozark, Diamond Award for door-to-CT times.
• Mercy Hospital Paris, Ruby Award for defect-free care.
• Mercy Hospital Waldron, Diamond Award for door-to-CT times; Diamond Award for stroke-band documentation.
• Mercy LifeLine, Pearl Award for low to medium stroke volume (3-20 runs).
Defect-free care is an aggregated metric based on the American Heart Association/American Stroke Association (AHA/ASA) Coverdell metrics to ensure stroke patients receive appropriate care. Stroke bands allow for improved data collection for quality improvement and faster door to CT times improve the likelihood of better patient outcomes. To qualify for this award, a hospital must be designated through ADH or a national accreditation body.
Visit Arkansas Department of Health Honors Healthcare Providers for Excellence in Stroke Care - Arkansas Department of Health for a complete listing of all award winners.
Learn more about Mercy's stroke care here.
