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Please observe these guidelines while you are on our campus:
COVID-19 positive patients on isolation may have two visitors at a time and follow these additional rules
*per CDC guidelines for health care facilities
Our open visiting policy allows visitors 24/7 access, but please be mindful of our patients who need rest.
Only two visitors will be allowed to see a patient at any given time. ICU staff may further limit visitors at their discretion.
Please review Visitor Guidelines prior to your visit.
Visitors bring emotional support and enhanced recovery to our patients. To provide a restful and safe environment, we ask that all visitors comply with the following guidelines:
If a patient is facing an end-of-life prognosis, the patient’s physician may make exceptions so that the emotional needs of the patient and family are met.
Mercy reserves the right to change current policies for the safety of patients, visitors, and staff at any time during a pandemic, public health emergency, or other exceptional circumstances.
Free guest WiFi is available. Select WiFi@Mercy on your web-enabled device.
Mercy Hospital has a campus-wide no-smoking policy in accordance with Joint Commission accreditation standards. We’re a vape-free campus as well.
Visitors and staff are not permitted to carry guns or deadly weapons of any kind on our hospital’s campus. This is a zero tolerance policy, with no exceptions. Our hospital staff, police and on-site security are specially trained to handle active shooter scenarios.
An interpreter, assistive listening devices, telecommunications devices (TDD) and closed-caption televisions are available at no cost for hearing-impaired patients. Ask your nurse for assistance.
Language interpreters and translation services are available to patients at no cost when needed for effective communication of medical treatment, obtaining consent for procedures or tests and providing information relating to health care recommendations, education, instructions, medications, diagnoses and prognoses.
Mercy is a faith-based ministry committed to meeting the spiritual needs of our patients. We respect and honor the faiths and religious traditions of all. Chaplains are available to meet and speak with individuals any time of day.
As a ministry of the Catholic Church, Mercy makes the sacraments available to anyone wishing to receive them.
Protestant communion and emergency baptism are available by request.
After a tornado destroyed Mercy’s hospital in Joplin, Mo., Mercy teamed up with McCune-Brooks Regional Hospital in Carthage to provide care for residents in both communities as well as the surrounding counties. On Jan. 1, 2012, Mercy assumed operations of the 25-bed Carthage hospital, now known as Mercy Hospital Carthage.
At Mercy, we offer comprehensive testing services to diagnose conditions and injuries, including:
We encourage you to send electronic well wishes to family and friends when you can’t visit the hospital in person.