Washington Hospital Visitor Information

Mercy Welcomes Visitors

Please observe these guidelines while you are on our campuses:

  • As with any public place there remains a chance for exposure to COVID-19 while in our facilities
  • If you’re not feeling well or have been COVID-19 positive or exposed within the last 10 days,* please refrain from visiting Mercy patients for now
  • Visiting some patients may require extra precautions

COVID-19 positive patients in isolation may have visitors at this time that follow these additional rules

*per CDC guidelines for health care facilities

Hospital Visitor Information & Amenities

Your safety is our priority. Mercy Hospital Washington has safety guidelines in place to protect you, your family and your care team during your hospital stay. Take a few minutes to review this information with your loved ones.

General Hospital Visiting Hours

Our open visiting policy allows visitors 24/7 access, but please be mindful of our patients who need rest.

Maternity Visiting Hours

The patient's primary support person may visit anytime. During labor, additional visitors are limited dependent on the clinical situation. Other family members or friends are asked to stay in the family waiting area. All children, including siblings, must be accompanied by an adult.

Intensive Care Unit (ICU) Visiting Hours

Only two visitors will be allowed to see a patient at any given time. ICU staff may further limit visitors at their discretion.

Please review Visitor Guidelines prior to your visit.

Guidelines for Mercy Hospital Washington Visitors

Visitors bring emotional support and enhanced recovery to our patients. To provide a restful and safe environment, we ask that all visitors comply with the following guidelines:

  • Be considerate of other patients by keeping noise in the room, hallway and waiting area to a minimum.
  • Patients may receive visitors either in their room or in the patient waiting areas.
  • Only two visitors are allowed in the patient’s room at one time.
  • Children under 16 must have adult supervision at all times while visiting. Children may be restricted from certain areas in the hospital to protect vulnerable patients from infection.
  • Please refrain from visiting if you have a cold, sore throat or any contagious disease.
  • Visitors must comply with handwashing and infection control policies as requested.
  • Please do not bring food or beverages to a patient unless approved by the doctor or nurse.
  • Patient restrooms are restricted to patient use only. Visitors should use public restrooms throughout the hospital.
  • Observe “No Visiting” and precaution signs before entering a room.
  • Smoking or vaping is not allowed on our hospital campus.
  • Please leave the room during tests or treatments, if asked.
  • Visitors are asked to use civil language and respectful conduct with staff and caregivers.
  • Feel free to use the lounges and seating areas available on most patient floors and in the main lobby.
  • Please leave all personal belonging in your vehicle, no purses or bags in the patient's room.
  • No video or photos should be taken in the patient's room.

If a patient is facing an end-of-life prognosis, the patient’s physician may make exceptions so that the emotional needs of the patient and family are met.

Mercy reserves the right to change current policies for the safety of patients, visitors, and staff at any time during a pandemic, public health emergency, or other exceptional circumstances.

Clean Hands In, Clean Hands Out.

With one simple act, you can help Mercy keep our patients safer: Wash or sanitize your hands on the way in and out. Patients in our hospitals and clinics are vulnerable to infections. Cleaning your hands is the best way to help prevent the spread of germs.

Clean in.

Before entering a Mercy hospital, patient room or exam room, wash or sanitize your hands. Hand-sanitizer stations and public restrooms are available throughout our hospitals and clinics.

Clean out.

Always wash or sanitize your hands after touching any surface in a hospital or exam room, before eating and after using the restroom.

Patient safety is in our clean hands.

Mercy has a hand-hygiene monitoring system with voice reminders for our caregivers. When you hear these reminders, join us in cleaning your hands. Together, we can give patients the safest possible care.

Directions to Mercy Hospital Washington

Mercy Hospital Washington is located in Franklin County, off I-44 exit 251, near the intersection of Highway 47 and E. Fifth Street.

Hospital Address

901 E. Fifth St.
Washington, MO 65804

Hospital Parking

Free parking is available near all Mercy Hospital Washington entrances and surrounding medical buildings. Remember to lock your car and keep valuables in the trunk.

Mercy Cafe

Our cafeteria is located on the second floor. You’ll find a large selection of hot and cold foods for breakfast, lunch and dinner.

Cafe Hours

Monday-Thursday: 7 a.m. – 6:30 p.m.
Friday: 7 a.m. – 4 p.m.
Saturday & Sunday: 7:30 a.m. – 2 p.m.

Vending Machines

Multiple vending machines offering beverages and snacks are available throughout the hospital and medical buildings. 

Free Hospital WiFi

Free guest WiFi is available. Select WiFi@Mercy on your web-enabled device.


An ATM is located on the second floor, in the cafeteria.

Smoke-Free Hospital

Mercy Hospital Washington has a campus-wide no-smoking policy in accordance with Joint Commission accreditation standards.

The Gift Shop at Mercy Hospital Washington

Located in the main lobby, the Mercy Gift Shop offers gifts for special occasions, new baby gifts, jewelry, magazines, books, greeting cards, snacks/soft drinks, travel toiletries, balloons and fresh flowers.

Gift Shop Hours

Monday - Friday:  9 a.m. – 4 p.m.

For the Deaf and Hearing Impaired

An interpreter, assistive listening devices, telecommunications devices (TDD) and closed-caption televisions are available at no cost for hearing-impaired patients. Ask your nurse for assistance.

Free Medical Interpreters Available

Language interpreters and translation services are available to patients at no cost when needed for effective communication of medical treatment, obtaining consent for procedures or tests and providing information relating to health care recommendations, education, instructions, medications, diagnoses and prognoses.

Spiritual Care Services

Mercy is a faith-based ministry committed to meeting the spiritual needs of our patients. Spiritual care services at Mercy Hospital Washington are available to all patients and their families, regardless of religious preference or beliefs. As a ministry of the Catholic Church, Mercy makes the sacraments available to those who wish to receive them. Protestant communion and emergency baptism are available by request.

To benefit from our spiritual care services, please call 636-239-8541 and speak with a chaplain.


Our chapel is located on the first floor and is always open for personal prayer and reflection.

Bibles are available in patients' rooms. Other sacred scriptures are available on request.