Mercy NWA Awarded Joint Commission Certifications

August 26, 2012

Mercy Hospital Northwest Arkansas Joint Replacement Center has earned the Joint Commission’s Gold Seal of Approval™ for its hip and knee replacement programs, making it the first in Northwest Arkansas and only one of two hospitals in the state of Arkansas to meet the national health care quality standards.

"In achieving Joint Commission certification, Mercy has demonstrated its commitment to the highest level of care for its patients needing joint replacement," says Jean Range, Executive Director, Disease-Specific Care Certification, Joint Commission. “Certification is a voluntary process and I commend Mercy for successfully undertaking this challenge to elevate its standard of care and instill confidence in the communities it serves.”

During a rigorous on-site survey mid July, a Joint Commission expert evaluated Mercy in three core areas: compliance with consensus-based national standards; effective use of evidence-based clinical practice guidelines to manage and optimize care; and an organized approach to performance measurement and improvement activities.

Medical Director Dr. Cody Grammer, Dr. John Mertz, Dr. Scott Cooper, Dr. Mike Griffey and Dr. Jacob Kaler have worked closely with Mercy this past year developing the Joint Replacement Center.  Grammer said “I’m very proud of our Mercy Team and their efforts as they have made a measurable difference for our patients.” Karen Tanner, Mercy’s Joint Replacement Center Program and Orthopaedic Service Line Coordinator works closely with the Orthopaedic doctors.  She said “Obtaining this certification speaks volumes for our co-workers and Mercy’s commitment to excellence.”

Mercy’s team of doctors, nurses and rehabilitation professionals plan every step of care to help ensure a speedy and successful journey to recovery. Most patients leave the hospital only three days after surgery. This means that if you have surgery on a Monday, you can be home by Thursday.

“The Joint Commission Certification focuses on clinical excellence, maintaining a culture of safety and improving performance.  Our program design is founded on these basic principles and guides our day to day patient care,” said Tonja Seusy, Clinical Director Medical Surgical nursing unit where the total joint program is located. 

"Our team’s commitment to quality and providing exceptional care for our patients is a reflection of the Joint Commission’s Gold Seal of Approval,” said Scott Street, President/CEO of Mercy Northwest Arkansas.  “Those in need of hip and knee replacements can have confidence they will receive quality care here at Mercy Northwest Arkansas.  I appreciate Dr. Grammer and Tonja Seusy’s leadership.” 

The Joint Commission’s Disease-Specific Care Certification Program is designed to evaluate clinical programs across the continuum of care.


Mercy Northwest Arkansas employs 1,500 people. It includes the 200 bed Mercy Hospital in Rogers, Ambulatory Surgery Center in Bentonville, and 27 Mercy Clinic locations within the Northwest Arkansas region; Bella Vista, Bentonville, Centerton, Lowell, Rogers and Noel, Mo.  Mercy employs more than 130 integrated providers across Northwest Arkansas. Mercy Northwest Arkansas is part of Mercy St.Louis, Mo. – the nation’s sixth largest Catholic health care organization.


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