Mercy Hospital Healdton
Mercy Hospital Healdton Visitor Information
Mercy’s goal is to provide you with the best care. For your health and safety, we have visitor hours and guidelines in place to help you, your family and your care team during your hospital stay in Healdton. Please take a few minutes to review this information with your loved ones.
General Hospital Visiting Hours
Our open visiting policy allows visitors 24/7 access, but please be mindful of our patients who need rest.
Intensive Care Unit (ICU) Visiting Hours
Only two visitors will be allowed to see a patient at any given time. ICU staff may further limit visitors at their discretion.
Please review Visitor Guidelines prior to your visit.
Visitors bring emotional support and enhanced recovery to our patients. To provide a restful and safe environment, we ask that all visitors comply with the following guidelines:
- Be considerate of other patients by keeping noise in room, hallway and waiting area to a minimum.
- Patients may receive visitors either in their room or in the patient waiting areas.
- Only two visitors are allowed in the patient’s room at one time.
- Children under 12 must have adult supervision at all times while visiting. Children may be restricted from certain areas in the hospital to protect vulnerable patients from infection.
- Please refrain from visiting if you have a cold, sore throat or any contagious disease.
- Visitors must comply with hand washing and infection control policies as requested.
- Please do not bring food or beverages to a patient unless approved by the doctor or nurse.
- Patient restrooms are restricted to patient use only. Visitors should use public restrooms throughout the hospital.
- Observe “No Visiting” and precaution signs before entering a room.
- Smoking or vaping is not allowed on our hospital campus.
- Please leave the room during tests or treatments, if asked.
- Visitors are asked to use civil language and respectful conduct with staff and caregivers.
- Feel free to use the lounges and seating areas available on most patient floors and in the main lobby.
- Please leave all personal belonging in your vehicle, no purses or bags in the patient's room.
- No video or photos should be taken in the patient's room.
If a patient is facing an end-of-life prognosis, the patient’s physician may make exceptions so that the emotional needs of the patient and family are met.
Mercy reserves the right to change current policies for the safety of patients, visitors, and staff at any time during a pandemic, public health emergency, or other exceptional circumstances.
Free Hospital WiFi
Free guest WiFi is available. Select WiFi@Mercy on your web-enabled device.
Smoke-Free Hospital
Mercy Hospital has a campus-wide no-smoking policy in accordance with Joint Commission accreditation standards. We’re a vape-free campus as well.
For the Deaf and Hearing Impaired
An interpreter, assistive listening devices, telecommunications devices (TDD) and closed-caption televisions are available at no cost for hearing-impaired patients. Ask your nurse for assistance.
Mercy is a faith-based ministry committed to meeting the spiritual needs of our patients. We respect and honor the faiths and religious traditions of all. Chaplains are available to meet and speak with individuals any time of day.
As a ministry of the Catholic Church, Mercy makes the sacraments available to anyone wishing to receive them.
Protestant communion and emergency baptism are available by request.
Hospital Chapel
Mercy’s hospital chapel is open 24/7.
Mercy Hospital Healdton is a critical-access hospital serving rural Carter, Jefferson and Stephens counties in southern Oklahoma.
In addition to acute care and swing bed (skilled care) services, our facility is equipped to provide inpatient and outpatient therapy, infusion services, emergency care and other treatments. Our medical providers have the training and skills to keep you and your family healthy.
As a service to local residents, Mercy Hospital Healdton offers a community education program that provides information on specific medical conditions, healthy living, new medical treatments and other topics. Contact the hospital for details about upcoming presentations.
Don’t forget that as a Mercy patient, you’ll have access to MyMercy, our free, Web-based service that makes it easy to manage your health. With MyMercy, you can check your lab results, request prescription refills and doctor appointments, and leave your physician a note from your computer or smartphone. It’s another way Mercy is making health care easier.
As a NHSC site, we promise to:
Serve all patients, offer discounted fees for patients who qualify, accept insurance, including medicare, medicaid and CHIP, and not deny services based on a persons race, color, sex, age, national origin, disability, religion, gender identity, sexual orientation or inability to pay.
