Mercy CEO Makes WIRED List of Health Care “Re-Inventors”

February 5, 2017

Many know Lynn Britton as Mercy’s president and CEO; now some are referring to him as a “re-inventor” of health care.

WIRED Magazine, in partnership with Hewlett-Packard, recently released a list of 11 people who are “dealing with waste more efficiently and with less impact on the environment, bringing virtual…tools into the medical arena.”

The article, “The hospital of the future: robo-receptionists, AI doctors and a ‘Fitbit for brains’,” spotlights Britton’s nearly two decades of service to Mercy, most recently as president and chief executive officer. Before that, he served various roles, including senior vice president and vice president of Mercy’s supply chain operating division, Resource Optimization and Innovation (ROi).

Mercy Virtual’s use of telemedicine – including the world’s first Virtual Care Center – has caught the attention of the New York Times, Wall Street Journal and CNN.

Click here to read WIRED’s article.



Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company, serves millions annually. Mercy includes 44 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas. 

Mercy Virtual delivers virtual care services to 600,000 patients across seven states (Arkansas, Kansas, Missouri, North Carolina, Oklahoma, Pennsylvania and South Carolina), improving patient outcomes and access, while reducing total cost of care. Often called a “hospital without beds,” Mercy Virtual Care Center operates 24 hours a day and is staffed with more than 300 clinicians.

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