Shorter hospital stays, fewer complications and better patient results are just a few metrics used to rank Mercy as one of the top five large health systems in the nation, alongside Mayo. The 2019 IBM Watson Health 15 Top Health Systems study recognizes five large, five medium and five small systems from 337 health systems and 2,961 hospitals across the U.S.
“For the fourth year in a row, we have been named one of the top five large health systems in the nation for the medical care we provide to our communities,” said Dr. Keith Starke, senior vice president and top quality officer for Mercy. “Mercy is very focused on the quality of care we provide our patients, and we’ve made significant strides in reducing both health-care associated infections and surgical complications. For patients, it means we prevent unnecessary suffering, and they go home healthier and sooner.”
Watson Health, an IBM company, produces the only study of its kind to combine rigorous analysis of individual hospital performance metrics into system-level data, identifying the best health systems in the nation. This annual, quantitative scorecard uses objective, independent research and public data sources. Health systems do not apply for consideration, and winners do not pay to market their award.
The study shows that Mercy outperformed peers in the following ways:
Some of the keys to improving the quality of patient care have included efforts made possible because of Mercy’s dedicated team, leading technology and best practices:
“We are honored once again to be ranked among the top hospital systems in the nation, and we applaud the efforts of our 45,000 co-workers who together provide quality care and ensure patient safety across Mercy,” said Lynn Britton, president and CEO of Mercy.
Mercy, named one of the top five large U.S. health systems from 2016 to 2019 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care, managed and specialty (heart, children's, orthopedic and rehab) hospitals, 900 physician practices and outpatient facilities, 45,000 co-workers and 2,400 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, and Mercy Virtual commercially serve providers and patients from coast to coast.